Refunds & Cancellations Policy

Effective Date: [Insert Date]

Welcome to Ayurvita.org. We are committed to delivering high-quality herbal and wellness products. Please review our policy carefully before placing your order.

1. Order Cancellation Policy

• Orders can be cancelled within 24 hours of placing the order.
• To cancel your order, contact us with your Order ID.
• Once the order is processed or shipped, cancellation requests will not be accepted.
• Approved cancellations will be refunded within 5–7 business days.

2. 7-Day Refund Policy

We offer a 7-day refund policy from the date of delivery.

You are eligible for a refund if:

• The product is damaged upon delivery
• The product is defective
• You received the wrong item

3. Refund Conditions

• Refund request must be raised within 7 days of delivery
• Product must be unused and in original packaging
• Unboxing video is mandatory for damaged or wrong product claims
• Clear images or videos must be provided for verification

4. Refund Process

• Once approved, refund will be initiated within 5–7 business days
• Refund will be credited to the original payment method
• For COD orders, refund will be processed via Bank Transfer or UPI

5. Non-Refundable Cases

• Used or partially used products
• Opened or tampered packaging
• Requests made after 7 days of delivery
• Change of mind or personal preference